Some adjusters respond to a demand letter my offering just a small amount of money. When a claimant has failed to force an increase in that bid, then the negotiations could come to a standstill. That is when the following tactics would provide the same claimant with a few options. If you are in a position that resembles that of a claimant that must deal with stalled negotiations, try these tactics:
Try making repeat calls to the adjuster’s office
Adjusters often hope that a claimant will just give up and accept the existing offer, even if it is quite low. A display of persistence on the claimant’s part would serve as proof that the adjuster’s hope has not been realistic. When forced to deal with reality, an adjuster could feel inclined to increase the size of the presented bid. That should help to get the negotiations back on track, and headed towards a settlement.
Mix the persistence with patience. Be polite when speaking with any one that answers your call. Adjusters do not respond well to unkind comments. Personal injury lawyer in in Calgary asks you not to add to the pressure on that employee of the insurance company.
Documents for insurance claim
Mental illnesses can make becoming and staying organized much more difficult. A good rule of thumb is to keep all of your medical and related documents in one place. Consolidate all emails in a folder or inbox to safeguard them and to keep you more organized. Make sure that all of your notes (of phone conversations with medical providers) include the following:
• The date and time of the phone call
• If you left a voicemail or spoke directly to someone
• The name of the person(s) who you spoke to
• The topics you discussed in bullet point format
• Any requested follow-up actions
Document the days and times that you missed work because of the injuries and illnesses that resulted from your accident. Keep all documents related to income that your employer gave before and after your accident. Once again, these can be used as evidence in your case or claim.
Indicate that you have given thought to filing a lawsuit
That should alarm the adjuster. If word of your potential plans were to reach his or her supervisor, then that same supervisor might give the claim to someone else in the claims department. Another possibility is more unsettling. The annoyed policyholder could decide to take out a different policy with an alternate auto insurance company.
Consult an attorney
The attorney’s thoughts could help with development of a new perspective. Maybe there is reason to call attention to damages that were not reported earlier. That would show that any further delay could put the insurance company in a weakened position.
Speak with or write the adjuster’s superior
If writing a letter, address it to the claims’ supervisor. If making a phone call, seek the name of the claims manager. If you failed to get help from the supervisor, you could try to reach the claims manager.